DELIVERY, RETURNS, EXCHANGES AND REPAIRS
We accept returns and exchanges within 14 days of delivery. All returned or exchanged items must be in an unworn condition and packaged in its original box.
Return shipping is the responsibility of the customer. All pieces must arrive in perfect condition. Lost returned items can not be refunded so we suggest you use a tracking service.
If you are not happy with your purchase for any reason please contact us at lisi202488@163.com so we can send you the return shipping address.
-We can not accept Returns or Exchanges on custom or personalized orders.
-All Sale items are final and can not be returned or exchanged. This includes items that are bought with a Sale Discount Code.
Your item will ship out within 1-4 business days. If you need a piece to ship out the next day please do contact us first or leave us a message during checkout. We use the shipping address you have entered on our checkout form, so please make sure it is correct. We are not responsible for errors in your shipping information. If a package has the wrong address it can take some time until it is returned to us before we can re-ship or refund your purchase. We can only do this once the package has been returned. If the package needs to be re-shipped there will be a new shipping fee.
In rare instances please allow an addtional 20 days for packages that are taken into customs or the mail service in the destination country is slow. These unexpected delayes are beyond our control.
Please note that once your order arrives in the country of destination, local taxes and local duties may apply and they differ from country to country. Please check with your local post office for these taxes and duties are the responsibility of the purchaser.
Except as otherwise set forth herein, the risk of loss for and packages purchased from My Stroe passes to the purchaser upon delivery to the carrier chosen by the buyer. Packages marked as "Delivered" are no longer the responsibility of My Stroe.
Return shipping is the responsibility of the customer. All pieces must arrive in perfect condition. Lost returned items can not be refunded so we suggest you use a tracking service.
If you are not happy with your purchase for any reason please contact us at lisi202488@163.com so we can send you the return shipping address.
-We can not accept Returns or Exchanges on custom or personalized orders.
-All Sale items are final and can not be returned or exchanged. This includes items that are bought with a Sale Discount Code.
Your item will ship out within 1-4 business days. If you need a piece to ship out the next day please do contact us first or leave us a message during checkout. We use the shipping address you have entered on our checkout form, so please make sure it is correct. We are not responsible for errors in your shipping information. If a package has the wrong address it can take some time until it is returned to us before we can re-ship or refund your purchase. We can only do this once the package has been returned. If the package needs to be re-shipped there will be a new shipping fee.
In rare instances please allow an addtional 20 days for packages that are taken into customs or the mail service in the destination country is slow. These unexpected delayes are beyond our control.
Please note that once your order arrives in the country of destination, local taxes and local duties may apply and they differ from country to country. Please check with your local post office for these taxes and duties are the responsibility of the purchaser.
Except as otherwise set forth herein, the risk of loss for and packages purchased from My Stroe passes to the purchaser upon delivery to the carrier chosen by the buyer. Packages marked as "Delivered" are no longer the responsibility of My Stroe.